Month: May 2025

Shout out to Adam who helped me through the process and provided me updates over the phone. My ambient lighting in the right door panel was unable to turn on. I took it to multiple shops but could find no solution until I brought it to RG Diagnostics. Wonderful team, quick turnaround and fairly priced compared going directly to the dealership. 10/10 will recommend 😎

Michael Smith Jan 1, 2026

Always good service, but you guys are expensive. Quality is not cheap, but affordability also matters to Many customers

Ken Khan Jan 1, 2026

Amazing service top notch awsome communication and quality work just got a transmission done in a hybrid a lot of shops wouldn’t touch it these guys made impossible possible big thanks to every one at the shop deffiently going back for any servicing or other mechanical work in the future much appricated

Ryan Moore Jan 1, 2026

I had electrical issues and a couple of nagging issues with my Pathfinder. I asked GROK to recommend a good garage near me and AI did not disappoint. The team at RG did a wonderful job getting my vehicle in top shape. Very nice people to deal with. My new repair shop for sure.

Kevin Jan 1, 2026

Friendly and attentive service.

B Jackson Dec 12, 2025

Steve was great in keeping me informed about the service needed but more importantly the costs

Douglas Elphick Dec 12, 2025

I’ve visited twice now. The first time was for an inspection, and the fees were very reasonable. The second time, the staff went out of their way to help me with my tire pressure during a difficult situation. They are incredibly helpful—highly recommend!

Xia (Alice) CAO Dec 12, 2025

Did oil change only, the service was good. There was no waiting area and it’s not convenient.

Shu Yao Dec 12, 2025

My vehicle had electrical issues that 3 previous techs could not properly diagnose. Gave the vehicle to RG and 2 days later the issue was found and fixed. Thank you, Steve and the team.

Top Spot Dec 12, 2025

Excellent prompt service. Even got the grille installed perfectly as requested. They even mail a detailed report for your reference. Truly impressive

Aiyanna Nadikerianda Nov 11, 2025

Glad I found this place. Steve and Adam are knowledgeable, professional and friendly. I’m not oversold on getting work done before it’s needed, and everything is explained well to me. It’s easy to make an appointment online. - Indra

Indy Nov 11, 2025

RG Automotive provided excellent service and diagnostics for our Honda pilot. Their diagnostic service identified and they repaired the wiring issue which was causing the check engine light to come on. I highly recommend RG Automotive especially if your vehicle has an issue that other repair shops have not been able to fix. Thanks again KC

k cummings Nov 11, 2025

Recently the engine warning light came on in my BMWX5. I took it in to RG Diagnostics and shortly afterwards they determined that the car required new plugs and coils. The work was completed in a couple of hours. The car is now running great! I really appreciated the staff for being pleasant, courteous, and efficient. I have been taking my car to RG for many years and have never been disappointed.

Allan Roscoe Oct 10, 2025

Great service.

Bill Cartwright Oct 10, 2025

I’m from White Rock, and I recently took my car to RG Diagnostics after having some issues with the engine light. From start to finish, the experience was fantastic. The team got me in quickly, kept me updated, and even gave me a ride home so I didn’t have to wait around (I’ve attached a pic of their cute little mini-cooper). The staff were respectful, professional, and really seemed to care about doing things right — no pressure. I’ll definitely be coming back for future maintenance. Highly recommend RG Diagnostics to anyone in the area!

Elvin Official Oct 10, 2025

They were so accommodating and did my out of province inspection in a timely manner and the customer service was excellent. I would recommend them always!!

Tiffany Cabral Oct 10, 2025

5 stars great experience, they got my car back on the road in no time, highly recommend.

Frank Oct 10, 2025

this place is amazing , very respective and doesn't juge you. they found the problem with my brand new 2023 3500xd mercedes sprinter that only have 10k, after 2 years, the battery was dying every 1 to 5 days , (mercedes dealer can't find the problem) RG automotive find it for a reasonable price , and since a month or so no more dead battery, so did not hesitated to go back with an other vehicle for service. thanks to all RG'S team

Toolbox Transformer Oct 10, 2025

Steve and Adam were very professional and followed up very closely. Very quick to help and respond. Reasonably priced. Honest. Would definitely use again.

Terry Lee Oct 10, 2025

I have been with RG Automotive since 2014 and have always received great service from them at very competitive prices. I am very happy with them and have no hesitation in recommending them to anyone needing car repairs.

George Whitfield Oct 10, 2025

The service was good but the oil change light is still appearing, there were 3 liters of windshield washer added when I only asked for an oil change and the mechanic was taking my car for a test drive when I returned. I’m not sure why that was necessary. I also asked to have my name, email, and phone number as the primary contact but everything keeps going to my partner instead.

Deborah Janz Sep 9, 2025

Terrific experience. They were able to get our car in quickly, suggested who we should use to tow the car there, and followed up with us regularly on the progress of the repair. No hesitation to go back and would definitely recommend them to others.

Rich Ulvild Sep 9, 2025

Great knowledge of my two European cars (BMW VW). Not the cheapest, but you get great HONEST work. No complaints from any of my visits. Say hi to Steve!

michael gulliver Sep 9, 2025

Great service, great value, and trustworthy. I highly recommend RG Auto. for all Euro car repairs. They really know what they’re doing.

DJ K Sep 9, 2025

Took my Range Rover in for an oil change and check up, great job, friendly service in a timely fashion.

N W Sep 9, 2025

Amazing team Ryan, great experience no lack of trust here

Greg Geissinger Jul 7, 2025

Fantastic group to work with and work on my vehicle! Thank you Steve!

Jonathan Lawson Aug 8, 2025

Right on time, turned around the service exactly as promised. Great Job Guys

Ian BIDDELL Aug 8, 2025

Amazing customer service and a job well done! Couldn’t recommend more to friends/ family and clients!

Emma Napper Aug 8, 2025

Easy to deal with. Fair pricing. Certainly recommend their services to others. Thank you.

Barb Hatter Aug 8, 2025

I brought my car in for its oil change and basic check. This was my first visit here for the basic service but I’d originally brought my car here because an earlier fiasco with another similar business including (expensive!!) mis-diagnosis regarding battery, Alternator etc required a trustworthy detailed check so I could trust my car again. That visit and the great service, detailed explanations etc brought me back. I couldn’t have been treated any better. Thank you!

Shirley Garrett Jun 6, 2023

The guys at RG Automotive Diagnostics did a great job on my Audi TTS. Very friendly, knowledgeable and punctual. I will be returning for future work. Thanks guys

Simon Marcella Fisher Jul 7, 2025

RG automotive got my vehicle in quickly & did exactly what I asked them to do. I was able to drive my vehicle away the same day at a reasonable price. Thanks Rick deP

RICK DE PENCIER Jul 7, 2025

They know what they’re doing. The fact that I don’t have to drive to a Mercedes dealer for repairs is a great plus.

José & Co. Custom Jewellers Jul 7, 2025

My Tacoma was dripping fluid. I made an appointment with RG. They put it on the hoist and brought me over to see the problem. It was fluid from the air conditioning. No charge! It really feels like they genuinely want to help you and give you value for your money. The quote to fix it was way less than Toyota. I will most definitely take it to RG from now on.

john burridge Jul 7, 2025

My wife took our 2004 BMW 325ci in to get an issue resolved with our soft top convertible roof not raising. Ryan was very helpful in getting us in quickly to have the repair done. Fast service and the job was completed as quoted. RG followed up a few days later to make sure everything was working fine. Great service, they know what they're doing.

Peter Michael Jun 6, 2025

Thanks, Ryan, we are always more than pleased with the service you provide us. That’s why we won’t go anywhere else!

Martin Waigh Mar 3, 2024

Excellent, knowledgable service on my Benz and my two Lexus. Highly recommended.

Scott Nicoll May 5, 2025

This is my #1 spot to take my vehicles, the service is outstanding, Steve at the front desk explains everything and it makes for a great experience all around. I can highly recommend RG over the alternative which would cost double.

Russell Welton May 5, 2025

Steve and the rest of the team at RG were great! They were able to figure out and resolve the issue with my Audi Q5! I explained the issue and they looked into it carefully and provided a diagnostic report of the issues on hand. Steve explained the issue in detail so that I understood what parts needed to be replaced to resolve the issue. I was able to book a follow up appointment at my convenience and was provided a loaner vehicle while RG fixed the issue. I have been driving the vehicle for over a week now and I have not had any issues and the car is driving much smoother. Thanks again to the team at RG for doing the great work you all do! I'll be sure to come by again for my next service appointment.

Sanj Nijjar Jun 6, 2023

RG Diagnostics delivered exceptional diagnostic services for our classic Pontiac Trans Am. The evaluation was completed efficiently within one hour, demonstrating their commitment to quality and professionalism.

Bibiana Jozef May 5, 2025

Always great service!

Patrick Mullin Apr 4, 2023

Great Service. Thanks as always, RyanThanks

Steve Apr 4, 2025

A family member who I trust implicitly recommended RG as he had worked with Ryan previously. Got my car in for next day service and Steve and the shop took great care of my car. I was kept up to date and the system showed me what problems there were with both pictures and explanations. I will be going back for any future work I require. Thank you RG.

darcy wilson Apr 4, 2025