For over 38 years, we’ve been dedicated to serving Surrey and its neighbouring communities with pride. Our unwavering commitment to automotive service and repair has earned us a reputation as the go-to destination you can trust. With decades of experience under our belt, our skilled team offers a wide range of services, including tire and wheel maintenance, as well as comprehensive automotive repair solutions such as brake service, transmission repair, diagnostics, fleet service, and more.
At our facility, we cater to all makes and models, ensuring that every vehicle receives the expert care it deserves. However, we take particular pride in our specialization in import European vehicles. When you choose us, you’re choosing a team that combines years of experience with a passion for excellence, making us your top choice for all your automotive needs.
I went to RG Diagnostics with a problem after several bad experiences with my local Subaru dealer. Steve at RG was most understanding, listened well and got me in at very short notice. I’m now planning on using them for all my ongoing services.
Steve Hall Sep 9, 2024
The only place I bring my bmw.
Jan Hebein Sep 9, 2024
I brought my car to RG to get the broken trunk repaired (and check for any other unknown problems either caused by or overlooked by Canadian Tire, after my disastrous experience with their service center). Steve was very knowledgeable and communicative, keeping me updated on the status of the car throughout the day and letting me know when they discovered an additional problem. They didn't charge me for the inspection on the car, nor for checking on the passenger window, as they didn't have to do any work on it. I was given a very nice loaner vehicle to use while my car was being worked on (no charge there either), and they even gave us some coupons for a free car-wash when we picked it up. Total time from drop off to pickup, including getting a new trunk latch ordered and delivered, was less than 24 hours. We will be coming back here when we need car service from now on.
Mariel Black-Doan Sep 9, 2024
Another excellent service performed with honesty and integrity.
Terry Hiebett Jul 7, 2023
An overall great experience….
Tim Yakemchuk Sep 9, 2024
Brake work done with great attention to detail and quality parts. They identified that only the front brakes needed repair and as a result saved me considerable money.
Cal Shamper Aug 8, 2024
All done quickly.
Nigel George Aug 8, 2024
I had a fantastic experience at this car shop from start to finish. From the moment I called to the completion of the service, everything was transparent and well-organized. The comprehensive review they provided, complete with images, was incredibly helpful. I never felt pressured to make any decisions, and Steve was excellent in helping me budget and prioritize future repairs. The service was top-notch, and I highly recommend them!
Vaughn Lowell Tole Swenson Aug 8, 2024
Thanks again for getting all the little niggling things squared away. Much appreciated.
Karen Beverley Aug 8, 2024
Service was great, were very helpful with additional information and questions.
Russell B Jul 7, 2024
Always great service!
Patrick Mullin Apr 4, 2023
Great service. Ryan helped me get back on the road without a huge dent in my wallet. Couldn’t ask for more.
Paul Lougheed Jul 7, 2024
Very happy with the service. Detailed, quick turnaround and was able to fit my vehicle in on very short notice for a road trip.
Mark B Jul 7, 2024
Happy with service. Professional and timely. Thank you. Nice to be welcomed with a cheery face. Felt confident in what was done.
Sandy May 5, 2024
Hey, sofar everything is great with car. All of the systems that were down are working. Throttle, cruise control. Non skid. Tire pressure, brake hod. Super pleased with your work. Thanks. Peter
Peter Davison Jun 6, 2024
Visited RG to check on a minor engine leak on my Audi Q5. Last year, repair was done for valve seat problems. Steve and his team got my car in for diagnosis (issues were not related) and repair was made without delay. On top of that they warranted the job being a valued customer! Thank you Steve for attentive service, honesty and professionalism. I will continue to use RG Diagnostics for all services and maintenance needs.
Rolando Vertierra Nov 11, 2023
Steve and Ryan were fantastic! They kept me informed and gave updates as necessary. Highly recommended!
Mark Friesen Jun 6, 2024
Steve was very informative and communicative all the while my car was in the shop, starting from confirming that he had my car since I dropped it off before they opened. I'm very happy to have a local European car shop and l will return if I have another issue! Thanks Steve and your crew!
Vic Orcullo May 5, 2024
Very happy with my experience; was given suggestions, which were in line with my own thoughts, but no upselling.
Stuart Rulka May 5, 2024
Honest and kind! they were very helpful with diagnosing a loud sound coming from my car. Thank you for all your help!!
taylor wood May 5, 2024
Good service
ty zg May 5, 2024
I highly recommend RG Diagnostics for any of your mechanical needs. My car was randomly shutting off while driving and had no codes to indicate the problem. My car ended up being towed to RG and they were able to diagnose and fix the problem that another shop couldn't. I was kept in the loop during the entire process and was pleasantly surprised at the reasonable price I was charged for the diagnosis and repair. Thank you RG Diagnostics for making my car safe again.
April Watson May 5, 2024
Great and honest service. Very happy with everything. Would definitely recommend. Steve was absolutely amazing. Honest and trustworthy with exceptional customer service.
Clark R Apr 4, 2023
Knowledgeable personable and at a fair price.
Walter Stripp May 5, 2023
I was referred by my father-in-law because of his good experience I decided to try them out. The gentlemen at RG Solutions treated me very well as a new customer. They gave me every reason to trust them & I didn’t feel like they pushed any “extras” on me. Now my best friend is considering them too. No wonder they have been around for a while.
Smart Career Solutions by Charlene Wright Mar 3, 2024
I brought my car in for its oil change and basic check. This was my first visit here for the basic service but I’d originally brought my car here because an earlier fiasco with another similar business including (expensive!!) mis-diagnosis regarding battery, Alternator etc required a trustworthy detailed check so I could trust my car again. That visit and the great service, detailed explanations etc brought me back. I couldn’t have been treated any better. Thank you!
Shirley Garrett Jun 6, 2023
Thanks, Ryan, we are always more than pleased with the service you provide us. That’s why we won’t go anywhere else!
Martin Waigh Mar 3, 2024
Ryan and his team were fantastic. Took care of all my concerns I had about my vehicle. Got my vehicle back and it is running like new. Any women who are concerned about taking a car into a shop I highly recommend RG Automotive , you will be taken care of 👍.
Tracey Wood Feb 2, 2024
Excellent service of my 2014 Audi S7. Prompt service. No surprises. Kept me informed. Got car back when promised. Highly recommend.
Danielle Hendry Jan 1, 2024
Always pleased with the top rate service provided by RG Diagnostics, and the clear service report provided. Also would not trust any other mechanic service with my classic 1975 Toyota Celica GT
Peter Henry Jan 1, 2024
It's comforting to find a place where you can trust the technician's who work on your car, and you feel they keep the customer's wallet in mind when they recommend repairs and services.
Brad Duholke Dec 12, 2023
Service is always excellent. Work is completed on time and staff are thoroughly professional, personable and clear communicators. Unlike some other auto repair shops I have never had a problem with any work or repairs done by RG.
Allan Roscoe Sep 9, 2020
